TOS/Shipping

• NOTICE FOR ALL ORDERS
  Because of VAT policies we won't be shipping to the UK. Sorry for the inconvenience and thank you for understanding!

GENERAL:

• The colors in the photos may not be accurate!
• If you would like more pictures, feel free to contact us
• Responses may take up to 48 hours.
• If there is a mistake, we will inform the customer and do our best to work out a solution. Likewise, if there is a mistake with your order, please let us know as soon as possible. Thank you!

SHIPPING（updated 05/10/22）:

• The store is based in the US
• Orders are shipped every Wednesday/Thursday at noon, through USPS and may continue throughout the week depending on our availability.
• Orders may take 1-2 weeks to arrive for domestic orders and 1-2 months for international orders depending on the country [for INTL orders please check USPS to see if they deliver to you!]
  
• Tracking is included with orders that chose the tracking option, which will be emailed to buyer when package is sent off. If you do not receive a tracking number, please email [email protected] with your order number.
• Note: We drop off the packages the day after the label is created! Sometimes USPS doesn't scan in the package until it reaches your state so if it seems like nothing is happening on your tracking, please wait a few days before checking again! Thank you o/

• If you are ordering only prints or stickers, and do not want to pay a hefty sum for delivery, there is an option for cheaper delivery through stamps! ** Note: that these packages will not come with tracking. We will not be able to assist you in any form. The package is at the mercy of USPS. 

✦DISCLAIMER: THERE MIGHT BE DELAYS CAUSED BY THE COVID-19 SITUATION. Thank you for your patience!✦

RETURNS/REFUNDS:

• If there is a pricing error, we have the right to cancel orders and refund customers.
• ALL SALES ARE FINAL. We do not accept returns, refunds or exchanges once the order has been mailed. However, if there is a problem with your order, please contact us through the contact page or email [email protected] with your order number.
• We package our shipments carefully and are not responsible for stolen or damaged shipments
• Please make sure to enter your correct address as we are not responsible for packages sent to the wrong address. 
• If an order is returned to us, the buyer will be notified and will have the option of (1) the parcel being shipped out again at an additional shipping fee or (2) being refunded for the items, but not for the original shipping fee.